It is a proactive support service designed to maintain the safety, independence, and social well-being of older adults. Depending on the plan you choose, it ranges from simple, automated digital check-ins for highly independent seniors to daily, live companionship phone calls. Our team provides non-clinical oversight including medication reminders, mood tracking, and vitals monitoring; acting as a comforting bridge between independent living and clinical medical care

We maintain a strict, professional recruitment and screening process to ensure the highest standards of safety and empathy. Every team member undergoes thorough background checks, reference verifications, and comprehensive training. Our onboarding focuses on senior companionship, active listening, cognitive engagement, and identifying subtle changes in an individual's physical or emotional well-being.

Yes, absolutely. Personalized care is at the heart of what we do.

We offer three distinct plan tiers: Essential Check-in, Essential Social, and Essential Premium tailored to various stages of life and independence. Within those tiers, you can customize the timing of daily check-ins, dictate specific medication reminder schedules, specify family notification preferences, and manage designated emergency contacts.

If you wish to request for new a custom service plan, you can book a consultation and during your consultation, we’ll design a custom care plan that targets your loved one's specific needs.

Our scheduled daily check-ins, companion calls, and weekly errand visits are conducted during regular daytime hours to help establish healthy, uplifting daily routines. Please note that Arcani is a non-clinical companionship and wellness monitoring service, not an emergency medical response agency. However, if a scheduled check-in is missed, our automated alerting system notifies family members within 1 hour.

We ensure quality through absolute transparency and robust data reporting. Every live call or check-in is logged, and families receive real-time text confirmations after every call. We also provide families with comprehensive weekly or monthly wellness summaries and full access to an Interactive Family Dashboard to actively track medication adherence, mood trends, and visit updates.

We believe in completely transparent pricing with no hidden fees or long-term contracts. Our monthly subscription plans include:

• Essential Check-in: $15/month (Automated digital safety tracking)

• Essential Social: $99/month (Daily live phone companionship & medication reminders)

• Essential Premium: $210/month (Daily live care calls, mood tracking, and a weekly 1-hour in-person errand visit)

Note: We also offer optimized pricing strategies and discounts for annual subscription plans to provide your family with long-term peace of mind.

Safety is our absolute priority. If a live companion call goes unanswered or an automated digital check-in is missed, our team initiates an immediate protocol to call back. If we are still unable to make contact, a missed check-in alert is automatically sent to the designated family members and emergency contacts within 1 hour so you can safely assess the situation.

We focus on relationship-first companionship, pairing your parent with consistent care specialists who engage them through their personal hobbies and interests so our check-ins feel like catching up with a friend rather than a clinical monitoring service. If we observe any subtle shifts in their daily baseline, we immediately log these trends in your Interactive Family Dashboard and work with you to adjust their care parameters as their needs evolve.